Software Requirements for Cloud Backup Compatibility

Cloudmatika / March 24, 2026

Web Browsers

The Cloud Backup Portal web interface natively supports the following web browsers:

Google Chrome: Version 29 or newer
Mozilla Firefox: Version 23 or newer
Opera: Version 16 or newer
Windows Internet Explorer: Version 10 or newer
Safari: Version 5.1.7 or newer (restricted to OS X or iOS operating systems)

Important Note: If you use an unsupported browser (including Safari running on non-OS X or non-iOS operating systems), you may experience anomalies in the user interface, such as hidden functions or elements failing to operate correctly.

Backup Agent for Windows

Windows XP Professional SP2+ (x86, x64)
Windows Server 2003/2003 R2 – Standard and Enterprise editions (x86, x64)
Windows Small Business Server 2003/2003 R2
Windows Vista – All editions
Windows Server 2008 – Standard, Enterprise, Datacenter, and Web editions (x86, x64)
Windows Small Business Server 2008
Windows 7 – All editions
Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions
Windows MultiPoint Server 2010/2011/2012
Windows Small Business Server 2011 – All editions
Windows 8/8.1 – All editions except for Windows RT versions (x86, x64)
Windows Server 2012/2012 R2 – All editions
Windows Storage Server 2003/2008/2008 R2/2012/2012 R2
Windows 10 – Home, Pro, Education, and Enterprise editions
Windows Server 2016 – Technical Preview 4

Backup Agent for SQL, Exchange, and Active Directory

Each dedicated agent can be installed on any machine running the supported Windows operating systems listed above, alongside the respective supported application versions.

Agent for Office 365

Windows Server 2008 – Standard, Enterprise, Datacenter, and Web editions (x64 only)
Windows Small Business Server 2008
Windows Server 2008 R2 – Standard, Enterprise, Datacenter, Foundation, and Web editions
Windows Small Business Server 2011 – All editions
Windows 8/8.1 – All editions except for Windows RT versions (x64 only)
Windows Server 2012/2012 R2 – All editions
Windows Storage Server 2008/2008 R2/2012/2012 R2 (x64 only)
Windows 10 – Home, Pro, Education, and Enterprise editions (x64 only)
Windows Server 2016 – Technical Preview 4 (x64 only)

Backup Agent for Linux

Supported Linux environments leveraging kernels ranging from 2.6.9 to 4.4 and glibc 2.3.4 or newer.

Linux x86 and x86_64 distributions:

Red Hat Enterprise Linux: 4.x, 5.x, 6.x, 7.0, 7.1, and 7.2
Ubuntu: 9.10, 10.04, 10.10, 11.04, 11.10, 12.04, 12.10, 13.04, 13.10, 14.04, 14.10, 15.04, and 15.10
Fedora: 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, and 23
SUSE Linux Enterprise Server: 10 and 11
SUSE Linux Enterprise Server 12: Supported across file systems, with the exception of Btrfs
Debian: 4, 5, 6, 7.0, 7.2, 7.4, 7.5, 7.6, 7.7, 8.0, 8.1, 8.2, and 8.3
CentOS: 5.x, 6.x, 7, and 7.1
Oracle Linux: 5.x, 6.x, 7.0, 7.1, and 7.2 (Supports both Unbreakable Enterprise Kernel and Red Hat Compatible Kernel)
CloudLinux: 5.x, 6.x, 7, and 7.1
ClearOS: 5.x, 6.x, 7, and 7.1

Prerequisite Note: Prior to running the agent installer on Linux distributions that lack a native RPM Package Manager (such as Ubuntu), you must manually deploy it. For example, execute: sudo apt-get install rpm

Backup Agent for Mac

OS X Mountain Lion 10.8
OS X Mavericks 10.9
OS X Yosemite 10.10
OS X El Capitan 10.11

Backup Agent for VMware

The backup agent is provisioned as a Windows application that can run on any Windows operating system EXCEPT for the following builds:

32-bit operating systems are not supported.
Windows XP, Windows Server 2003/2003 R2, and Windows Small Business Server 2003/2003 R2 are not supported.

Supported Hypervisors: