{"id":10177,"date":"2026-01-24T12:31:29","date_gmt":"2026-01-24T12:31:29","guid":{"rendered":"https:\/\/cloudmatika.co.id\/privacy-policy\/"},"modified":"2026-02-16T07:01:45","modified_gmt":"2026-02-16T07:01:45","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cloudmatika.co.id\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10177\" class=\"elementor elementor-10177 elementor-3867\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f493400 e-con-full e-flex e-con e-parent\" data-id=\"f493400\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1e2528b elementor-widget elementor-widget-fox-policy-banner\" data-id=\"1e2528b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"fox-policy-banner.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\n\t\t<div class=\"hero-banner\">\n\t\t\t<div class=\"container\">\n\n\t\t\t\t<!-- MAIN Banner -->\n\t\t\t\t<div class=\"policy-banner\">\n\n\t\t\t\t\t<nav aria-label=\"breadcrumb\" class=\"policy-breadcrumb\">\n\t\t\t\t\t\t<ol class=\"breadcrumb\">\n\t\t\t\t\t\t\t<li class=\"breadcrumb-item\"><a href=\"\/\">Home<\/a><\/li>\n\t\t\t\t\t\t\t<li class=\"breadcrumb-item active\" aria-current=\"page\">Privacy Policy<\/li>\n\t\t\t\t\t\t<\/ol>\n\t\t\t\t\t<\/nav>\n\n\t\t\t\t\t<h1 class=\"hero-heading font-60 bold mb-0\">\n\t\t\t\t\t\tPrivacy Policy\t\t\t\t\t<\/h1>\n\n\t\t\t\t\t<div class=\"hero-description\">\n\t\t\t\t\t\t<p class=\"font-26\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/p>\n\t\t\t\t\t<\/div>\n\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/div>\n\t\t<\/div>\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d7c47fc e-con-full policy-body space-100 e-flex e-con e-parent\" data-id=\"d7c47fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-72d497e e-flex e-con-boxed e-con e-child\" data-id=\"72d497e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d1e03c font-22 elementor-widget elementor-widget-heading\" data-id=\"0d1e03c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">1. Definition of Customer Information.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec76442 elementor-widget elementor-widget-text-editor\" data-id=\"ec76442\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Provide information that identifies the customer when registering or making a contract to use our services. This information is used to provide our services, issue bills, contact you regarding inquiries, etc. We may also ask you for additional information to help us resolve your issue. We treat these as &#8220;personal information&#8221;. In addition, we may use specific Internet technologies to collect personal information. In addition, we may record the call-in with our operator to maintain the appropriate response and to improve the quality.     <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-de59ed0 e-flex e-con-boxed e-con e-child\" data-id=\"de59ed0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd4a64 font-22 elementor-widget elementor-widget-heading\" data-id=\"4cd4a64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">2. Collection of Personal Information by Internet-Specific Technologies.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e1e821d elementor-widget elementor-widget-text-editor\" data-id=\"e1e821d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>For the collection of personal information, in addition to the preceding paragraph, we use cookies to collect access logs when customers visit our web pages to collect access information on our web. We may also use other specific internet technologies in the future. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3b9313a e-flex e-con-boxed e-con e-child\" data-id=\"3b9313a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2c2812 font-22 elementor-widget elementor-widget-heading\" data-id=\"f2c2812\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">3. Use and Sharing of Personal Information.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6db228 elementor-widget elementor-widget-text-editor\" data-id=\"e6db228\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>The personal information provided and collected is for the sole purpose of providing our services, and will never be disclosed, even sold or lent to third parties.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-565abd2 e-flex e-con-boxed e-con e-child\" data-id=\"565abd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6195912 font-22 elementor-widget elementor-widget-heading\" data-id=\"6195912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">4. Use of Personal Information.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2f98be elementor-widget elementor-widget-text-editor\" data-id=\"b2f98be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In connection with our business activities, we will use personal information within the scope necessary to achieve the purposes of use specified below. We will not acquire personal information beyond the scope purpose or use it for any other purposes. We use your personal information for the following purposes:  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c2bbf4 elementor-widget elementor-widget-text-editor\" data-id=\"3c2bbf4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p class=\"ps-3\"><strong>4-1. <\/strong>Confirm for the person in question (person in charge), confirm for the contract details, billing of usage fees, notification of services (notification of changes in usage fees and terms of service provision, notification of suspension\/cancellation\/cancellation of contract, notification of changes to terms and conditions), etc.) Other matters related to the provision of our services.<\/p><p class=\"ps-3\"><strong>4-2.  <\/strong>Information on sales recommendations, distribution of advertisements, and questionnaire surveys regarding our services using various media such as telephone, e-mail, mail, and the Internet.<\/p><p class=\"ps-3\"><strong>4-3.  <\/strong>To improve each service provided by the Company, manage users of the Company&#8217;s services, and prevent use in a manner that violates the terms of service.<\/p><p class=\"ps-3\"><strong>4-4.  <\/strong>Confirm customer requests etc., and confirmation of response history to improve the response quality and service.<\/p><p class=\"ps-3\"><strong>4-5.  <\/strong>To send domain registration information as part of domain registration information to registries (registrar) or agencies acting on their behalf during domain registration, contract renewal, and information change procedures.<\/p><p class=\"ps-3\"><strong>4-6.  <\/strong>To disclose information related to members of this service when requested by domestic or foreign public institutions.<\/p><p class=\"ps-3\"><strong>4-7.  <\/strong>To disclose information about members of the Service when requested by ICANN, registries, registrars, or agencies acting on their behalf;<\/p><p class=\"ps-3\"><strong>4-8.  <\/strong>The acquired browsing history and purchase history will be analyzed and used for the following purposes:<\/p><ul class=\"ps-4\"><li>For information on our services, events, etc.<\/li><li>To display advertisements related to our services<\/li><li>For investigation of the usage status of our services, service improvements, and development of new services<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f1969ad e-flex e-con-boxed e-con e-child\" data-id=\"f1969ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e099b3 font-22 elementor-widget elementor-widget-heading\" data-id=\"3e099b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">5. Requests and Consultations Regarding Personal Information.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c560fd elementor-widget elementor-widget-text-editor\" data-id=\"5c560fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We will promptly respond to requests and consultations regarding personal information:<\/p><p>Email: <a class=\"link1\" href=\"mailto:support@cloudmatika.com\" hreflang=\"en\">support@cloudmatika.com<\/a> <br>URL: <a class=\"link1\" href=\"mailto:https:\/\/support.cloudmatika.co.id\" hreflang=\"en\">https:\/\/support.cloudmatika.co.id<\/a> <br>TEL (+62) 21-2856-5201 <br>WA (+62) 811-841-5201 <br>Monday &#8211; Friday 08:00-17:00 (Closed on weekends and holidays)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc891eb e-flex e-con-boxed e-con e-child\" data-id=\"dc891eb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-469cca6 font-22 elementor-widget elementor-widget-heading\" data-id=\"469cca6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">6. Respect for Your Rights.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1010e60 elementor-widget elementor-widget-text-editor\" data-id=\"1010e60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We will promptly respond the requests from customers for disclosure, correction, or deletion of registered information.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0be6d85 e-flex e-con-boxed e-con e-child\" data-id=\"0be6d85\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2aa62f font-22 elementor-widget elementor-widget-heading\" data-id=\"c2aa62f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">7. About Other Sites and Affiliate Participating Sites<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2128802 elementor-widget elementor-widget-text-editor\" data-id=\"2128802\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If there is a link to our site from other sites or affiliated sites, we are not responsible for the privacy and personal information handling of those sites. Please check the privacy policy of each site. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0dc3fe5 e-flex e-con-boxed e-con e-child\" data-id=\"0dc3fe5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-342eb92 font-22 elementor-widget elementor-widget-heading\" data-id=\"342eb92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">8. Safe Management of Personal Information.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fdd8a6 elementor-widget elementor-widget-text-editor\" data-id=\"4fdd8a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We provide information security education, including personal information protection, to all officers, employees, and all other workers involved in the handling of personal information, and make them aware of the importance of protecting personal information. It is obligatory to submit an information pledge. In addition, we will take necessary and appropriate measures to prevent leakage, loss, or damage from the personal information we have obtained, manage other personal information safely, and will carry out regular inspections.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a0fefe1 e-flex e-con-boxed e-con e-child\" data-id=\"a0fefe1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09d82b4 font-22 elementor-widget elementor-widget-heading\" data-id=\"09d82b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">9. Revision of Privacy Policy<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5390d08 elementor-widget elementor-widget-text-editor\" data-id=\"5390d08\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If we revise our privacy policy, we will announce the revision on the website cloudmatika.co.id.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a082bb2 e-flex e-con-boxed e-con e-child\" data-id=\"a082bb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5242aef font-22 elementor-widget elementor-widget-heading\" data-id=\"5242aef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<div class=\"elementor-heading-title elementor-size-default\">Supplementary Provision.<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-874fb84 elementor-widget elementor-widget-text-editor\" data-id=\"874fb84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We will comply with the law, establish information management regulations within the company, and strictly manage the personal information of our users.<\/p><p>Enacted April 10, 2023 Last revised April 13, 2023, PT. Awan Solusi Informatika (Cloudmatika) CEO Jason Frisch <\/p><p class=\"font-16\">Jakarta, 14 April 2023. <br>Stated by, <br>Jason Frisch.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home Privacy Policy Privacy Policy 1. Definition of Customer Information. 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Definition of Customer Information. 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